Digital service refunds
Contact us within 14 days if Pro access was not delivered, you were charged twice, or the service materially differs from its description. Requests after extensive high-resolution use or abuse may be declined where allowed by law.
How to request a refund
Email the purchase email, Paddle transaction ID beginning with txn_, and a short description. We review the records and apply applicable law and Paddle buyer terms.
Term and access
Annual Pro is a one-time 365-day access purchase and does not auto-renew. Lifetime Pro is a one-time purchase. Approved refunds revoke the related Pro access.
chaoqiang.tian@gmail.com
Updated: 2026-09-07
Updated: 2026-09-07